The commotion of pre-flight preparations can drive many to tears; unresolved uncertainties and inquiries can be a burden and literally cause the collapse of a highly anticipated flight. Travelers should be prepared for any eventuality, and the easiest way to do so is to gather all pertinent information regarding the flight, the airport, and the operating airline. This section provides important contact information as well as an overview of certain key flight-related services and amenities provided by the airline and is centered on the Turkish Airlines O Hare Terminal at O’Hare International Airport. Travelers may use the information provided here at their discretion; it may be used as a reference or guide to prepare for an upcoming flight or to plan a future flight with THY.
Turkish Airlines O’Hare International Airport Terminal Details
Relevant information centric to Turkish Airlines and its corresponding terminal at O’Hare International Airport has been laid out here.
| Turkish Airlines, Terminal , Airport Name, Address | Turkish Airlines, Terminal B, O’Hare International Airport ,10000 W Balmoral Ave, Chicago, IL 60666 |
| Turkish Airlines Code | ORD |
| Turkish Airlines IATA Code | TK |
| Turkish Airlines ICAO Code | THY |
| Turkish Airlines Ticket Counter Hours: | Daily 24 Hours |
| Turkish Airlines Contact Number | +18008326352 |
| Turkish Airlines Official Website | www.turkishairlines.com/ |
| Official YouTube | www.youtube.com/@TurkishAirlines |
| Official Facebook | facebook.com/TurkishAirlines/ |
| Official Twitter | twitter.com/TurkishAirlines |
| Official Instagram | www.instagram.com/turkishairlines/ |
Services & Amenities Offered at Turkish Airlines O’Hare International Airport Terminal
Mentioned here are all the services & amenities offered at the Turkish Airlines O Hare terminal office.
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wifi
- Miles&Smiles
- Star Alliance
List of Every Turkish Airlines Terminal Globally
Turkish Airlines Flight Reservations At ORD O’Hare International Airport
The O Hare Turkish Airlines terminal office welcomes all travelers who are in need of assistance with making flight reservations with the airline; subsequently, persons may also make flight bookings from the Turkish Airlines website / mobile application.
Turkish Airlines Reservation Management At O’Hare International Airport Terminal
The airline’s website / mobile app has a “Manage Booking” section which all passengers can use to view their bookings, make changes if needed and add flight related services / amenities to their itineraries.
Passengers can even enlist the help of trained airline representatives at the O’Hare Turkish Airlines terminal office to manage their reservations.
Request For Cancellation / Refund Of Turkish Airlines Ticket At ORD International Airport
Travelers must note that the Turkish Airlines O’Hare terminal office will only cater to requests of cancellations / refunds of ticket / reservations issued through official airline channels only.
All cancellations or / and refunds are subject to the fare rules applicable per that specific reservations / ticket fare / class type.
Flight Status Of Turkish Airlines
Passengers seeking to track flight status can contact the Turkish Airlines O Hare terminal office or check it by themselves on the airline’s website [https://www.turkishairlines.com/en-int/flights/flight-status/] and mobile application.
Baggage Allowance On Turkish Airlines
Passengers flying with THY are accorded the following cabin / checked baggage allowance;
| Economy Class | Business Class | |
| Cabin / Carry – On Baggage | 1 carry-on / cabin luggage [size ≤ 118 cm, weight ≤ 8 kg] and 1 personal item [size ≤ 85 cm, weight ≤ 4 kg] | 1 carry-on / cabin luggage [size ≤ 118 cm, weight ≤ 8 kg] and 1 personal item [size ≤ 85 cm, weight ≤ 4 kg] |
| Checked Baggage | Up to 2 pieces of checked baggage [ each piece size ≤ 158 cm, weight ≤ 23 kg] | Up to 2 pieces of checked baggage [ each piece size ≤ 158 cm, weight ≤ 32 kg] |
For more information about baggage allowance or / and purchase of additional baggage allowance, please request the team at the O Hare Turkish Airlines terminal office.
Check-in at Turkish Airlines ORD Terminal
Passengers of the airline can choose to check-in for their flights either…
- In person at the O’Hare Turkish Airlines terminal counter; check-in stops 60 minutes prior to flight departure
- Use the online / mobile / web check-in feature on the Turkish Airlines mobile application / website.
Contact the airline’s office for any other queries.
Turkish Airlines Inflight Wi-Fi
The airline offers inflight wifi / internet service on most of the aircrafts of the THY fleet. Passengers can choose a wifi pass that suits their needs:
- Unlimited Messaging Pass – $5 USD
- 100 MB Data Pass – $8 USD
- 250 MB Data Pass – $15 USD
- Unlimited Internet Pass on Short Haul Flights – $15 USD
- Unlimited Internet Pass on Long Haul Flights – $35 USD
Business class passengers and Miles&Smiles members are given wifi / internet access at zero cost.
Direct all wifi related queries to the Turkish Airlines O’Hare terminal office.
Special Assistance Services At Turkish Airlines O’Hare International Airport Terminal
The airline has made efforts to ensure that all passengers with sensory / physical impairments or / and special needs or / and other medical conditions are accommodated comfortably and experience a pleasant flight.
Passengers seeking to avail themself of special assistance service(s) must request the airline at least 48-72 hours before the departure time of the intended flight.
To check all the offered special assistance services, please contact the Turkish Airlines O Hare terminal office.
Travel With Pet(s) On Turkish Airlines
Persons may avail pet travel services offered by the airline; kindly note that pet travel is subject to availability, airline’s pet policy and the rules that regulate the transport of live animals at the destination & departure airport.
To make a booking for pet travel or to request for information, call or visit the O Hare Turkish Airlines terminal office.
Turkish Airlines Lounges
As a Star Alliance member airline, the following lounges at ORD Airport can be accessed and used by passengers of the airline;
- SAS Business Lounge in Terminal 5
- United Club in Terminal 1, Concourse B6
- United Club in Terminal 1, Concourse B18
- United Club in Terminal 1, Concourse C
- United Club in Terminal 2, Concourse F
- United Polaris Lounge in Terminal 1, Concourse C
- Air France Lounge in Terminal 5
- JAL Lounge in the International Terminal
- Worldwide Flight Services in Terminal 5
Request for details about the terms of access and use from the O’Hare Turkish Airlines terminal crew members or visit the Star Alliance website.
Parking At ORD Airport
Travelers / visitors who have driven to the airport can rest assured that ORD International Airport has made available multiple parking options to facilitate and accommodate all travelers’ / visitors’ parking needs.
Persons may even book parking in advance from the airport’s official website.
Frequently Asked Questions:
THY uses Terminal 5 at ORD International Airport.
Yes! Most of the aircrafts of the Turkish Airlines fleet are wifi enabled.
Yes! Pet travel reservations can be made with Turkish Airlines.
To speak with a Turkish Airlines representative, call 1-800-874-8875.
Turkish Airlines manages all its flight operations [arrivals / departures] from Terminal 5 at O’Hare International Airport.
Turkish Airlines flights depart from Terminal 5 at ORD International Airport.