Sun Country AUS Terminal – Austin Bergstrom International Airport

Few people ever say that getting ready for a flight is fun! It is safe to assume that the mind of every traveler are probably going wild attempting to keep track of all the information and duties that need to be performed. A little assistance is never a bad thing. This section provides important information about the Sun Country AUS Terminal – Austin-Bergstrom International Airport Terminal; travelers/passengers can use the information provided here as a guide/reference to get ready for an upcoming flight or plan a future flight with Sun Country Airlines that departs or arrives at the Austin-Bergstrom International Airport.

Sun Country Austin–Bergstrom International Airport Terminal Information

Essential details about Sun Country Airlines flights and its corresponding terminal at Austin–Bergstrom International Airport have been listed below.

• Airport Name: Austin–Bergstrom International Airport
• Austin–Bergstrom International Airport Address: 3600 Presidential Blvd, Austin, TX 78719, United States
• Terminal: Terminal 1
• Sun Country Code: AUS
• Sun Country IATA Code: SY
• Sun Country ICAO Code: SCX
• Sun Country Ticket Counter Hours: Daily 24 Hours
• Sun Country Contact Number: 1-651-905-2737
• Sun Country Official Website: www.suncountry.com
• YouTube: Sun Country Airlines – YouTube
• Facebook: www.facebook.com/suncountryair
• Twitter: twitter.com/suncountryair
• Instagram Account: www.instagram.com/suncountryair

Services & Amenities Offered at Sun Country AUS Terminal

The Sun Country terminal AUS airport office offers travelers / passengers the following services / amenities;

• Ticket Booking and Cancellation
• Baggage Allowance
• Airport / Online / Self-service Kiosk Check-in
• Airport Transfers
• Unaccompanied Minor Service
• Duty-Free Allowance
• In-Flight Meals / Entertainment
• Missing / Delayed / Lost Luggage
• Airport Lounges
• Flight Information / Flight Status
• Delayed / Canceled Flights
• Airport Facilities
• Animal Relief Area
• Boarding Class Enquiries
• Valet Parking
• Airport / Inflight Wi-Fi
• Sun Country Rewards

List of Every Sun Country Airlines Terminal Globally

Sun Country Ticket Reservations at Austin–Bergstrom International Airport Terminal

To make flight bookings with the airline, contact the Sun Country AUS terminal office to avail the assistance of trained airline representatives or use the Airlines website / mobile application.

Manage Sun Country Booking at AUS Terminal

Passengers can make changes to their reservations or / and add flight related amenities / services through the “Manage Trip” section on the airline’s website and mobile application or request for help from the Sun Country Austin terminal office team to manage their bookings.

Cancellation / Refund Of Sun Country Tickets

Passengers qualify for a full refund when they cancel a reservation within 24 hours from the time of booking on the condition that the departure date is at least 7 days or more away from the date of booking the flight ticket.

For a detailed brief about the airline’s cancellation / refund policy, please call or visit the Sun Country Airlines terminal AUS office.

Check-in at Sun Country Austin–Bergstrom International Airport Terminal

Passengers can choose to check-in for their flights in person at the Sun Country Austin airport counter [counter opens 3 hours before departure and check-in stops 60 minutes prior to departure time for international flights and 45 minutes prior to departure time for domestic flights]; subsequently, passenger can check-in for a flight through the Sun Country Airlines website / mobile app as well [check-in through the app / website is available between 24 hours and up to 60 minutes prior to flight’s departure time].

Tracking Sun Country Flight Status

Passengers can track the flight status on the airline’s website [https://www.suncountry.com/flight-status/search] and mobile application, and even by contacting the Sun Country terminal AUS airport office.

Sun Country Lost / Delayed / Damaged Baggage at AUS Terminal

In case of problems of delayed / lost / damaged luggage please alert an airline personnel present at the baggage claim area or in the baggage service office of the destination airport. Passengers would be required to file an incident report before exiting the airport.

For more information, kindly refer to the airline’s website or request for assistance from the crew at the Sun Country AUS terminal.

Traveling with Pets on Sun Country at AUS Airport

The airline offers pet travel services for the transport of small dogs and cats on flights within the U.S.A. (except on flights to / from Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands); pet(s) / animal companion(s) are not permitted on international flights.

For more information or / and assistance pertaining to Pet Travel Services contact the Sun Country Austin terminal office.

Wi-Fi On Board Sun Country

The airline does not offer inflight internet services, however, passengers can connect to the AirFi network and make use of their inflight entertainment portal that consists of a library of movies, shows, games, and music.

Queries can be directed to the Sun Country Airlines AUS terminal office.

Sun Country Airport Lounge

No lounges are operated by the airline in any airport; passengers are welcome to avail themselves of the many options of services & amenities offered for all travelers’ perusal at Austin–Bergstrom International Airport.

For help, ask the Sun Country Austin airport office crew.

Car Rental Service at AUS Airport

Check the airport’s official website for details regarding rental car services or help can be requested from the airport staff.

Frequently Asked Questions: