Iberia Airlines HAV Terminal – Jose Marti International Airport

The information in this section may be useful to travelers/passengers as they prepare for an upcoming flight or plan a future flight with Iberia Airlines departing or arriving at Jose Marti International Airport. This article includes information on the Iberia Airlines HAV Terminal – Jose Marti International Airport.

Travelers are sometimes left feeling helpless due to a lack of preparedness; it is critical that they have all of the relevant information, especially while getting ready for a flight. It is critical to review all information on baggage allowance, flight status, check-in timings, special assistance services, pet travel services, and so on when preparing for a flight.

Iberia Airlines HAV Essential Information

Essential information centric to the Iberia Airlines terminal HAV have been compiled before for the convenience of travelers / passengers.

• Airport Name: José Martí international Airport
• Airport Code: HAV
• Airport Address: XHXV+326, Int’l Airport Jose Marti, La Habana, Cuba
• Terminal: Terminal 1
• Iberia Airlines DUB Arrivals Terminal: Terminal 1
• Iberia Airlines DUB Departures Terminal: Terminal 1
• ICAO Code: IBE
• IATA Code: IB
• Iberia Airlines Ticket Counter Hours: 24 hours a Day
• Iberia Airlines Contact Number:  1 (800) 772-4642
• City Name: La Habana
• Iberia Airlines Official Website: www.iberia.com
• Official YouTube: www.youtube.com/user/iberia
• Official Twitter: twitter.com/iberia
• Official Facebook : www.facebook.com/iberia
• Official Instagram: www.instagram.com/iberia

Services & Amenities Offered at Iberia Airlines HAV Terminal

HAV Iberia Airlines terminal

• Ticket Booking and Cancellation
• Baggage Allowance
• Airport / Online / Self-service Kiosk Check-in
• Airport Transfers
• Unaccompanied Minor Service
• Duty-Free Allowance
• In-Flight Meals / Entertainment
• Missing / Delayed / Lost Luggage
• Airport Lounges
• Flight Information / Flight Status
• Delayed / Canceled Flights
• Airport Facilities
• Animal Relief Area
• Boarding Class Enquiries
• Valet Parking
• Airport / Inflight Wifi
• IberiaPlus
• Oneworld

List of Every Iberia Airlines Terminal Globally

Booking Iberia Airlines Tickets at HAV Terminal

Travellers have two options when purchasing flights: they can use the assistance of staff at the Iberia Airlines terminal HAV office or book their own flights via the airline’s website and mobile app.

Manage Booking at HAV Terminal

On the airline’s website / mobile app, the “Your Flight” section has a sub section labeled “Manage Booking” through which passengers can make changes to their itineraries (if required) or / and add flight related service / amenities to customize their flight experience.

Or, assistance can always be availed to manage booking at the  Iberia Airlines HAV terminal office.

Iberia Airlines Cancellation / Refund

All cancellations and refunds are subject to the fare rules applicable as per the specific fare / class type, conditional to the airline’s policies.

The HAV Iberia Airlines terminal office will not entertain requests of cancellations / refunds for tickets bought from any third party travel agency / agent / website.

Check-in at Iberia Airlines HAV Terminal

For upcoming flights, passengers can check-in in person at Iberia Airlines terminal HAV (check-in closes 60 minutes prior to departure) or online, on a mobile device, or through a web check-in feature on the airline’s website (check-in is available between 24 hours and 1 hour prior to flight departure).

Iberia Airlines Flight Status

Call the Iberia Airlines HAV terminal office to track flight status or check it on the airline’s mobile app / website [https://www.iberia.com/us/flight-status/].

Iberia Airlines Lost / Delayed / Damaged Baggage at HAV Terminal

If faced with lost / damaged / delayed baggage, passengers are required to notify and file an incident report with an airline representative at the baggage claim area / baggage service office / HAV Iberia Airlines terminal office before exiting the destination airport.

Traveling with Pets on Iberia Airlines at HAV Airport

In accordance with its pet policy and the rules governing the transportation of live animals at the departure and destination airports, the airline provides pet travel services.

Only dogs and cats may be kept in the aeroplane hold; all other animals, including fish and birds of prey, must travel in the passenger cabin.

Pet travel bookings must be made at least 48 hours before the scheduled flight’s departure.

The Iberia Airlines terminal HAV office can provide more information upon request.

Inflight WiFi by Iberia Airlines

Passengers flying with the airline can avail internet / wifi services on board select flight routes operated by the airline.

A wifi pack has to be bought in order to the internet / wifi service:

• Messaging for full flight duration: Free for Business and IB Plus customers
• Messaging 1 hour: €3.49
• Messaging all flight: €3.49–€5.99
• Browse and Streaming 1 hour: €5.99
• Browse and Streaming 4 hours: €13.49
• Browse and Streaming all flight: €5.99–€24.99

Contact the Iberia Airlines HAV terminal office for more details pertaining to wifi / internet for the flight.

Iberia Airlines Airport Lounge

The airline is able to offer its clientele access and use of numerous lounges at airports all over the world through its membership of oneworld.

Check the oneworld site to locate an airport lounge or request for help from the HAV Iberia Airlines terminal office.

Car Rental Service at HAV Airport

Please visit the airport’s official website or ask a member of the airport staff for assistance if you need information on the automobile rental service at Jose Marti International Airport.

Frequently Asked Questions: