Plan a route, create a checklist, gather all vital and relevant information on the airline, and pay attention to flight details; travelers are guaranteed a pleasant flight experience when they are fully prepared for any and all possible expected and unforeseen scenarios. This page has been put together for the convenience of travelers who may be planning/preparing for a flight that arrives at or departs from the Frontier Airlines ROC Terminal – Frederick Douglass Greater Rochester International Airport.
Frontier Airlines ROC Essential Information
- Airport Name: Frederick Douglass Greater Rochester International Airport
- Terminal: Terminal 2
- Frontier Airlines ROC Arrivals Terminal: Terminal 2
- Frontier Airlines ROC Departures Terminal: Terminal 2
- Airport Code: ROC
- Frontier Airlines IATA Code: F9
- Frontier Airlines ICAO Code: FFT
- Frontier Airlines Ticket Counter Hours: 24 hours a Day
- Country: United States
- City: Rochester
- Frontier Airlines Official Website: www.flyfrontier.com/
- Official YouTube : www.youtube.com/@flyfrontiervideos
- Official Twitter : twitter.com/FlyFrontier
- Official Facebook : www.facebook.com/flyfrontier
- Official Instagram : www.instagram.com/flyfrontier
Frontier Airlines Frederick Douglass Greater Rochester International Airport Terminal Information
| Frontier Airlines, Frederick Douglass Greater Rochester International Airport Address | Frontier Airlines, Frederick Douglass Greater Rochester International Airport, 1200 Brooks Ave, Rochester, NY 14624, United States |
| Frontier Airlines Contact Number | +1 585-753-7000 |
Services & Amenities Offered at Frontier Airlines ROC Terminal
The following can be availed on request at the airline’s office:
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wi-Fi
- Frontier Miles
List of All Frontier Airlines Terminal Globally
Booking Frontier Airlines Tickets at ROC Terminal
Travelers can choose to call / visit the Frontier Airlines ROC Terminal office to seek assistance for reservation of flight tickets; travelers may even book flight tickets on the Frontier Airlines website and mobile app by themselves.
Manage Booking at ROC Terminal
The “Manage Trip” section accessible from the airline’s website / mobile app helps passengers to add / remove flight related amenities and services and / or to make amendments with ease. If any passengers require assistance they can ask for help from the airline’s representatives on duty at the office of Frontier Airlines Rochester terminal.
Frontier Airlines Cancellation / Refund
Ticket holders can request for cancellations / refunds at the Frontier Airlines Frederick Douglass Greater Rochester International Airport office, however, similar requests for tickets issued by third party travel agencies / websites / agents will not be entertained at this office.
A complete refund is offered on the cancellation of tickets, if the ticket is canceled within 24 hours from the time of booking and the flight departure is 7 days or more apart. All cancellations / refunds are conditional to the airline’s fare rules.
Check-in at Frontier Airlines ROC Terminal
Passengers can check-in for their flights in person at the Frontier Airlines ROC Terminal counter or by using the online check-in feature on the Frontier Airlines mobile app / website.
If help / assistance is needed, contact (visit / call) the Frontier Airlines customer service.
Frontier Airlines Flight Status
The airline’s website and mobile application can be used to check flight status; passengers can even request for flight status updates from the Frontier Airlines Rochester terminal office team.
Frontier Airlines Lost / Delayed / Damaged Baggage at ROC Terminal
The agents of Frontier Airlines at Frederick Douglass Greater Rochester International Airport must be notified immediately, before exiting the airport in instances of missing / damaged / delayed baggage.
Traveling with Pets on Frontier Airlines at ROC Airport
The airline permits the transport of domesticated dogs, cats, rabbits, guinea pigs, hamsters or small household birds on flights within the USA and only domesticated dogs and cats are permitted to / from international destinations.
Passengers can request for cost and other pet travel related information from the Frontier Airlines ROC Terminal Office.
Car Rental Service at ROC Airport
Cars on hire can be arranged by contacting the rental car agency offices present at the airport; details can be viewed on the airport’s website.
For help, contact the Frontier Airlines ROC Terminal Office or airport staff.
Frequently Asked Questions:
Frontier Airlines flight operations are managed from Terminal 2 at Frederick Douglass Greater Rochester International Airport.
Call +1 585-753-7000 to speak to Frontier Airlines representative.
Yes! Pet travel services are offered by Frontier Airlines.
No! Frontier Airlines does not provide / offer Wi-Fi connectivity on board their flights.
Frontier Airlines flights arrivals happen at Terminal 2 in Frederick Douglass Greater Rochester International Airport.
Frontier Airlines flights depart from Terminal 2 in Frederick Douglass Greater Rochester International Airport.