Avoid the possibility of a chaotic flight experience by being well-prepared and well-informed; it is critical that passengers have all of the necessary and vital flight facts. Unexpected and unplanned occurrences frequently occur at the worst possible moments, particularly during rush hour. Gathering all relevant information assists travelers in developing a plan of action that will best ensure a stress-free flight. With many travelers’ concerns in mind, this page provides information to assist travelers in planning/preparing for flights that arrive or depart from the British Airways MAD Terminal- Adolfo Suárez Madrid-Barajas Airport.
British Airways Adolfo Suárez Madrid–Barajas Airport Terminal Information
All essential information to British Airways at Adolfo Suárez Madrid–Barajas Airport has been compiled here for the benefit and perusal of travelers.
| British Airways, Terminal , Airport Name, Address | British Airways, Terminal 4, Adolfo Suárez Madrid–Barajas Airport, Av de la Hispanidad, s/n, 28042 Madrid, Spain |
| British Airways Code | MAD |
| British Airways IATA Code | BA |
| British Airways ICAO Code | BAW |
| British Airways Ticket Counter Hours: | Daily 24 Hours |
| British Airways Contact Number | +34913211000 |
| British Airways Official Website | www.britishairways.com |
| Official YouTube | www.youtube.com/@BritishAirways |
| Official Facebook | www.facebook.com/britishairways |
| Official Twitter | twitter.com/British_Airways |
| Official Instagram | www.instagram.com/british_airways/ |
Services & Amenities Offered at British Airways MAD Terminal
Travelers / passengers can request the airline’s representatives on duty at the British Airways MAD Terminal Office if they wish to avail any of the following flight related services / amenities;
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wifi
- Executive Club
- oneworld
List of Every British Airways Terminal Globally
British Airways Ticket Reservations at Adolfo Suárez Madrid–Barajas Airport Terminal
The team present at the office of the British Airways MAD Terminal helps all travelers if they seek assistance to make flight reservations; travelers can also book flights by themselves through the British Airways website and mobile application.
Manage British Airways Booking at MAD Terminal
The British Airways mobile application and website provides passengers the option of personalizing their bookings (adding / removing service and / or amenities) and / or making changes (if necessary). Alternatively, passengers can seek assistance from the British Airways Adolfo Suárez Madrid–Barajas Airport terminal office, if they need help with managing their bookings.
Cancellation / Refund Of British Airways Tickets
Requests of cancellations / refunds of tickets purchased through a third party travel agent / travel agency / travel site will not be entertained at the British Airways Madrid terminal office. Cancellations and refunds are conditional to the fare rules defined by British Airways; for more details contact (visit or call) the BA office.
Check-in at British Airways Adolfo Suárez Madrid–Barajas Airport Terminal
Passengers can check-on via online / mobile / web check-in accessible through the British Airways mobile app and website or they can check-in in person at the British Airways MAD Terminal counter.
Online check-in is available from 24 hours prior to departure of a flight and airport counters open 3-4 hours before scheduled departure.
In case passengers wish to check-in at the airport counter, they must arrive hours early to ensure that they have ample time to clear the mandatory security checks and then proceed to check-in for their flights.
Tracking British Airways Flight Status
Passengers can call or visit the British Airways Adolfo Suárez Madrid–Barajas Airport terminal office to check on flight status or they may check it on the BA mobile app and website – www.britishairways.com/travel/flightstatus/public/en_us/search/ .
British Airways Lost / Delayed / Damaged Baggage at MAD Terminal
If a passenger has the unfortunate luck of damaged / delayed / lost baggage, they must notify the British Airways personnel at the Baggage Claim area / Baggage Service office or at the British Airways terminal at destination airport before exiting.
For more details, please visit the airline’s website or contact the British Airways Adolfo Suárez Madrid–Barajas Airport terminal office.
Traveling with Pets on British Airways at MAD Airport
British Airways offers travel services for the pet(s) / animal companion(s) of its clientele, conditional to British Airways Pet Policy and the laws regulating animal transport at the airport of departure and destination; pet travel services are provided in partnership with PetAir UK and IAG Cargo.
For more information and / or tariffs, kindly contact (call or visit) the British Airways Office at Adolfo Suárez Madrid–Barajas Airport.
Wifi On Board British Airways
Almost the entire fleet of aircrafts operated by British Airways are wifi enabled; wifi packs have been made available for purchase for passengers of long and short-haul flights. The wifi pack are as follows:
| Short Haul Flight WiFi Packs | Long Haul Flight WiFi Packs | ||
| Package | Price (depends on flight duration) | Package | Price (depends on flight duration) |
| Messaging | £1.99 – £2.99 | Messaging | £2.99 – £4.99 |
| Browse & Stream | £4.99 – £11.99 | Browse & Stream | £4.99 – £21.99 |
Additional assistance pertaining to inflight wifi may be requested at the British Airways MAD Terminal
British Airways Airport Lounge
As a oneworld member airline, British Airways provides its passengers the benefits of access and use of its own as well as other oneworld member airline’s lounges.
Travelers / passengers can request for lounge information from the British Airways Adolfo Suárez Madrid–Barajas Airport Terminal Crew or check – www.oneworld.com/airport-lounges .
Car Rental Service at MAD Airport
Offices of rental car companies are present at this airport; travelers may request for directions from the airport staff or from the airline’s representatives on duty at the British Airways Madrid terminal.
Frequently Asked Questions
Terminal 4 at Adolfo Suárez Madrid–Barajas Airport is used by British Airways to manage their flight operations.
Terminal 4 at Adolfo Suárez Madrid–Barajas Airport is used by British Airways to manage their flight operations.
In MAD +34913211000 is the British Airways phone number for enquiries.
British Airways flights depart from Terminal 4 in Adolfo Suárez Madrid–Barajas Airport.
Yes! Almost the entire British Airways fleet is Wi-Fi enabled.