Travelers would constantly pray and/or wish for a flight with no glitches; a flight experience in which nothing goes wrong and everything goes as planned. The easiest approach to assure such a flawless trip is to be thoroughly informed about the airline and the airport. Travelers can use the information provided in this section as a reference while they prepare for an upcoming flight or plan a future flight with the airline that may be arriving or departing from the British Airways LHR Terminal- Heathrow Airport.
British Airways Heathrow Airport Terminal Information
All essential information to British Airways at Heathrow Airport has been compiled here for the benefit and perusal of travelers.
| British Airways, Terminal , Airport Name, Address | British Airways, Terminals 3 and 5, Heathrow Airport, Longford TW6, United Kingdom |
| British Airways Code | LHR |
| British Airways IATA Code | BA |
| British Airways ICAO Code | BAW |
| British Airways Ticket Counter Hours: | Daily 24 Hours |
| British Airways Contact Number | +448443351801 |
| British Airways Official Website | www.britishairways.com |
| Official YouTube | www.youtube.com/@BritishAirways |
| Official Facebook | www.facebook.com/britishairways |
| Official Twitter | twitter.com/British_Airways |
| Official Instagram | www.instagram.com/british_airways/ |
Services & Amenities Offered at British Airways LHR Terminal
Travelers / passengers can request the airline’s representatives on duty at the British Airways LHR Terminal Office if they wish to avail any of the following flight related services / amenities;
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wifi
- Executive Club
- oneworld
List of Every British Airways Terminal Globally
British Airways Ticket Reservations at Heathrow Airport Terminal
The team present at the office of the British Airways LHR Terminal helps all travelers if they seek assistance to make flight reservations; travelers can also book flights by themselves through the British Airways website and mobile application.
Manage British Airways Booking at LHR Terminal
The British Airways mobile application and website provides passengers the option of personalizing their bookings (adding / removing service and / or amenities) and / or making changes (if necessary). Alternatively, passengers can seek assistance from the British Airways Heathrow Airport terminal office, if they need help with managing their bookings.
Cancellation / Refund Of British Airways Tickets
Requests of cancellations / refunds of tickets purchased through a third party travel agent / travel agency / travel site will not be entertained at the British Airways London terminal office. Cancellations and refunds are conditional to the fare rules defined by British Airways; for more details contact (visit or call) the BA office.
Check-in at British Airways Heathrow Airport Terminal
Passengers can check-on via online / mobile / web check-in accessible through the British Airways mobile app and website or they can check-in in person at the British Airways LHR Terminal counter.
Online check-in is available from 24 hours prior to departure of a flight and airport counters open 3-4 hours before scheduled departure.
In case passengers wish to check-in at the airport counter, they must arrive hours early to ensure that they have ample time to clear the mandatory security checks and then proceed to check-in for their flights.
Tracking British Airways Flight Status
Passengers can call or visit the British Airways Heathrow Airport terminal office to check on flight status or they may check it on the BA mobile app and website – www.britishairways.com/travel/flightstatus/public/en_us/search/ .
British Airways Lost / Delayed / Damaged Baggage at LHR Terminal
If a passenger has the unfortunate luck of damaged / delayed / lost baggage, they must notify the British Airways personnel at the Baggage Claim area / Baggage Service office or at the British Airways terminal at destination airport before exiting.
For more details, please visit the airline’s website or contact the British Airways Heathrow Airport terminal office.
Traveling with Pets on British Airways at LHR Airport
British Airways offers travel services for the pet(s) / animal companion(s) of its clientele, conditional to British Airways Pet Policy and the laws regulating animal transport at the airport of departure and destination; pet travel services are provided in partnership with PetAir UK and IAG Cargo.
For more information and / or tariffs, kindly contact (call or visit) the British Airways Office at Heathrow Airport.
Wifi On Board British Airways
Almost the entire fleet of aircrafts operated by British Airways are wifi enabled; wifi packs have been made available for purchase for passengers of long and short-haul flights. The wifi pack are as follows:
| Short Haul Flight WiFi Packs | Long Haul Flight WiFi Packs | ||
| Package | Price (depends on flight duration) | Package | Price (depends on flight duration) |
| Messaging | £1.99 – £2.99 | Messaging | £2.99 – £4.99 |
| Browse & Stream | £4.99 – £11.99 | Browse & Stream | £4.99 – £21.99 |
Additional assistance pertaining to inflight wifi may be requested at the British Airways LHR Terminal
British Airways Airport Lounge
As a oneworld member airline, British Airways provides its passengers the benefits of access and use of its own as well as other oneworld member airline’s lounges.
Travelers / passengers can request for lounge information from the British Airways Heathrow Airport Terminal Crew or check – www.oneworld.com/airport-lounges .
Car Rental Service at LHR Airport
Offices of rental car companies are present at this airport; travelers may request for directions from the airport staff or from the airline’s representatives on duty at the British Airways London terminal.
Frequently Asked Questions
Terminal 3 & 5 at Heathrow Airport is used by British Airways to manage their flight operations.
Terminal 3 & 5 at LHR Heathrow Airport is used by British Airways flight arrivals.
In the USA 1 (800) 247-9297 is the British Airways phone number for enquiries.
British Airways flights depart from Terminal 3 & 5 in Heathrow Airport.
Yes! Almost the entire British Airways fleet is Wi-Fi enabled.