Avoid the possibility of a chaotic flight experience by being well-prepared and well-informed; it is critical that passengers have all of the necessary and vital flight facts. Unexpected and unplanned occurrences frequently occur at the worst possible moments, particularly during rush hour. Gathering all necessary information allows travelers to devise a strategy that will ensure a stress-free flight. With many travelers’ concerns in mind, this page provides information to assist travelers in planning/preparing for flights that arrive or depart from the British Airways AMS Terminal- Amsterdam Airport Schiphol.
British Airways AMS Essential Information
Mentioned below are relevant details for the British Airways Amsterdam Airport terminal; travelers / passengers can use this information to get to the correct terminal and / or call the airline if needed.
| British Airways, Terminal , Airport Name, Address | British Airways, Terminal 1, Amsterdam Airport Schiphol, 1118 CP Schiphol, Netherlands |
| British Airways Code | AMS |
| British Airways IATA Code | BA |
| British Airways ICAO Code | BAW |
| British Airways Ticket Counter Hours: | Daily 24 Hours |
| British Airways Contact Number | +31 20 794 0800 |
| British Airways Official Website | www.britishairways.com |
| Official YouTube | www.youtube.com/@BritishAirways |
| Official Facebook | www.facebook.com/britishairways |
| Official Twitter | twitter.com/British_Airways |
| Official Instagram | www.instagram.com/british_airways |
Amenities & Services Offered at British Airways Amsterdam Airport Terminal
The British Airways Amsterdam Airport Schiphol Office crew provides a many flight related services and amenities which can be availed on request by travelers / passengers:
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wifi
- Executive Club
- oneworld
List of Every British Airways Terminal Globally
Booking British Airways Tickets at AMS Terminal
Passengers may visit or call the British Airways Amsterdam Airport Terminal office to request the assistance of trained agents with flight bookings; they are trained and equipped to provide itinerary solutions.
The British Airways website and mobile application also offer travelers the option to make flight reservations by themselves.
Manage Booking at AMS Terminal
The “Manage” section in the BA website / mobile app gives passengers access to their reservations with the airline; through this section passengers may make necessary changes and / or add and / or remove flight related amenities / services.
Subsequently, if passengers are in need of assistance / help to manage their reservations, they can always contact the British Airways Amsterdam Airport Schiphol terminal office.
British Airways Cancellation / Refund
Only requests for cancellations / refunds of tickets directly issued by British Airways official channels are catered to at the British Airways Schiphol terminal office; all cancellations / refunds are subject to the fare rules defined by the British Airways Cancellation / Refund Policies.
More details about the terms & conditions of cancellations / refunds can be found on the airline’s website or reservation confirmation email or requested from the airline’s customer service.
Check-in at British Airways AMS Terminal
Passengers can check-in through either of the following options for their flights at Amsterdam Airport Schiphol – either they can use the online / web / mobile check-in feature available on the airline’s website and mobile app or in person at the British Airways Amsterdam Airport Terminal counter.
For any additional assistance regarding check-in or other queries, kindly contact the airline’s office or customer service.
British Airways Flight Status
The British Airways Amsterdam Airport Schiphol terminal team can be contacted to request for flight status updates or passengers can check it by themselves on the BA mobile app and / or website – www.britishairways.com/travel/flightstatus/public/en_us/search/.
British Airways Lost / Delayed / Damaged Baggage at AMS Terminal
To seek help regarding lost / damaged / delayed baggage, passengers must ask the British Airways Schiphol terminal office team or airline representative(s) at the Baggage Claim area / Baggage Service office in the airport. Passengers must alert the airline before exiting the airport of arrival.
For more details call the British Airways customer service.
Traveling with Pets on British Airways at AMS Airport
The airline does offer pet / animal companion travel services, conditional to the airline’s pet policy and the laws governing animal transport at the airport of departure and destination. British Airways provides pet travel services in collaboration with PetAir UK and IAG Cargo.
For costs and / or making pet travel reservations please contact (visit or call) the British Airways AMS Terminal office.
Inflight WiFi by British Airways
The airline offers its passengers the option of inflight wifi on most of their short-haul and long-haul flights; passengers can purchase wifi packs suiting their requirements.
Wi-Fi pack costs are as follows:
| Short Haul Flight WiFi Packs | Long Haul Flight WiFi Packs | ||
| Package | Price (depends on flight duration) | Package | Price (depends on flight duration) |
| Messaging | £1.99 – £2.99 | Messaging | £2.99 – £4.99 |
| Browse & Stream | £4.99 – £11.99 | Browse & Stream | £4.99 – £21.99 |
For more details check the airline’s website or call / visit the British Airways Amsterdam Airport Schiphol terminal office.
British Airways Airport Lounge
British Airways is a member of the oneworld alliance program and as a member it offers its passengers the benefit of accessing and using other oneworld member airline lounges at multiple airports across the world.
For lounge options at this airport, contact the office of British Airways Schiphol terminal or check the one world website.
Car Rental Service at AMS Airport
Travelers may request for assistance from the team present at the British Airways Amsterdam Airport Terminal to get directions to the rental car center; travelers / passengers can also request for help from the airport staff.
Frequently Asked Questions:
Terminal 1 at Amsterdam Airport Schiphol is used by British Airways to manage their flight operations.
Terminal 1 at AMS Amsterdam Airport Schiphol is used by British Airways flight arrivals.
In the AMS +31 20 794 0800 is the British Airways phone number for enquiries.
British Airways flights depart from Terminal 1 in Amsterdam Airport Schiphol.
Yes! Almost the entire British Airways fleet is Wi-Fi enabled.