When getting ready for a flight, passengers need to remember a lot of details. Of course, details like the baggage policy and the status of the flight are crucial, but information about in-flight Wi-Fi, dining, and entertainment, special assistance services, pet travel services, etc., can also be very useful to passengers. The Air Canada YLW Terminal at Kelowna International Airport is discussed in detail in this section. This page has been shared for the use of travelers and passengers who require a reference or how-to manual as they get ready for an upcoming Air Canada flight that will arrive at or depart from Kelowna. It includes pertinent contact information for the airline as well as highlights of some key services and amenities provided by the airline.
Air Canada Kelowna International Airport Terminal Information
Essential details about Air Canada and its corresponding terminal at Kelowna International Airport have been displayed below for the convenience of travelers / passengers.
| Airport Name | Kelowna International Airport |
| Airport Address | 5533 Airport Way, Kelowna, BC V1V 1S1, Canada |
| Terminal | Terminal 1 |
| Air Canada YLW Arrivals Terminal | Terminal 1 |
| Air Canada YLW Departures Terminal | Terminal 1 |
| Airport Code | YLW |
| Air Canada IATA Code | AC |
| Air Canada ICAO Code | ACA |
| Ticket Counter Hours | Daily 24 Hours |
| Air Canada Contact Number | 1 (888) 247-2262 |
| Official Website | www.aircanada.com |
| Official YouTube | www.youtube.com/@aircanada |
| Official Twitter | twitter.com/AirCanada |
| Official Facebook | www.facebook.com/aircanada |
| Official Instagram | www.instagram.com/aircanada |
Services & Amenities Offered at Air Canada YLW Terminal
Passengers / travelers can avail themselves of a variety of flight related amenities / services at the Air Canada terminal YLW airport office;
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wi-Fi
- Aeroplan
- Star Alliance
List of Every Air Canada Terminal Globally
Air Canada Ticket Reservations at Kelowna International Airport Terminal
The team on duty at the office of Air Canada YLW terminal is trained and equipped to help all travelers in making flight bookings with the airline.
Passengers can also make flight reservations by themselves easily on the Air Canada mobile application and website.
Manage Air Canada Booking at YLW Terminal
The “Manage Your Booking” section on the airline’s mobile app / website, provides passengers access to their reservations from where they can make changes (if needed) or / and flight related services / amenities.
If any passenger requires assistance in managing their booking(s), they can ask for help from the representatives at the YLW Airport Air Canada terminal office.
Cancellation / Refund Of Air Canada Tickets
The airline offers the benefit of a 24 hour cancellation policy for all fare types – refundable and non-refundable; cancellations of reservations within 24 hours from the time of booking are eligible to a full refund.
The office of Air Canada at YLW Airport will not cater to requests of cancellations / refunds for tickets purchased through a 3rd party agent / agency / website.
All cancellations / refunds are conditional to Air Canada Cancellation / Refund Policy on the basis of the ticket / fare class type.
Check-in at Air Canada Kelowna International Airport Terminal
Passengers can either check-in at the Air Canada YLW airport counter [check-in stops 1 hour before flight departure] or via the online / web / mobile check-in feature through the Spirit Airlines mobile application / website [check-in from the airline’s website / mobile app is available between 24 hours and 1 hour before flight departure].
At some airports, self service kiosks are also available, from where passengers can check-in for their flights.
Tracking Air Canada Flight Status
To track flight status, passengers can visit the airline’s website www.aircanada.com/flifo/search?l=en or check it on the airline’s mobile application.
Passengers can also call the Air Canada terminal YLW airport office.
Air Canada Lost / Delayed / Damaged Baggage at YLW Terminal
In instances of damaged or / and delayed or / and lost luggage, passengers must immediately contact an airline representative at the baggage claim area or at the baggage service office. An incident report must be filed before exiting the destination airport.
Air Canada YLW terminal
Traveling with Pets on Air Canada at YLW Airport
Pet travel bookings for cats and dogs can be made with the airline; reservations for pet travel are subject to availability and conditional to the rules & regulations overlooking transport of live animals at the destination and the airport of departure.
Pet travel service is a chargeable service and varies with respect to the destination.
To make a booking for pet travel or / and to request more details about the same, please contact the YLW Airport Air Canada terminal office.
Wi-Fi On Board Air Canada
The following aircrafts of the airline’s fleet offer inflight Wi-Fi connectivity – Boeing 777-300ER (77W), Boeing 777-200LR (77L), Airbus A330-300 (333), Boeing 787-9 (789), Boeing 787-8 (788), Airbus A321-200 (321), Airbus A220-300 (223), Airbus A320-200 (320), Airbus A319-100 (319) and on select Mitsubishi CRJ900 (CR9).
Passengers would have to buy a Wi-Fi access pass once they board the flight in order to avail internet services for the duration of their flights.
For more information, ask the crew at the Air Canada at YLW airport office.
Air Canada Airport Lounge
As a member airline of Star Alliance, passengers of the airline also benefit as they can avail access and use of multiple lounges of other Star Alliance member airlines and many airports all over the world.
The Air Canada YLW airport office can be contacted to request for any additional information pertaining to lounge access and usage at Kelowna International Airport, or check the Star Alliance website.
Car Rental Service at YLW Airport
The airport has made arrangements for the convenience of all travelers arriving at Kelowna International Airport; contact the airport staff assistance or check the airport’s website.
Frequently Asked Questions:
Terminal 1 at Kelowna International Airport is used by Air Canada to manage their flight operations.
Terminal 1 at YLW Kelowna International Airport is used by Air Canada flight arrivals.
To connect to Air Canada customer service, call +12508074300 or check the airline for numbers specific to other regions on the airline’s website.
Air Canada flights depart from Terminal 1 in Kelowna International Airport.
Yes! Most aircrafts of the Air Canada fleet are Wi-Fi enabled.