Being prepared is half the battle won; okay, so getting ready for a flight is hardly a battle, but the strain that suddenly appears can be draining. When getting ready for a flight, passengers need a reliable source of information that will enable them to be as prepared as possible for all eventualities. This website contains a collection of key information on the Aeromexico Airlines GUA Terminal at the La Aurora International Airport. When planning for a flight with Aeromexico, passengers, and travelers can go through an overview of some important flight-related amenities and services and use it as a guide. They can also utilize the airline’s contact information to call or stop by the airline’s office.
Aeromexico Airlines La Aurora International Airport Essential Information
All vital details pertaining to the Aeromexico Airlines and its corresponding terminal at La Aurora International Airport have been provided below.
- Airport Name: La Aurora International Airport
- Terminal: Terminal 1
- Aeromexico Airlines GUA Arrivals Terminal: Terminal 1
- Aeromexico Airlines GUA Departures Terminal: Terminal 1
- Airport Code: GUA
- GUA Airport Address: Ciudad de, 9 Avenida 14-75, Cdad. de Guatemala 00013, Guatemala
- Aeromexico Airlines IATA Code: AM
- Aeromexico Airlines ICAO Code: AMX
- Aeromexico Airlines Ticket Counter Hours: 24 hours a Day
- Country: Guatemala
- City: Guatemala
- Aeromexico Airlines Contact Number: 1 (800) 237-6639
- Aeromexico Airlines Official Website: aeromexico.com
- Official YouTube: www.youtube.com/user/AeromexicoTV
- Official Twitter: twitter.com/aeromexico
- Official Facebook: www.facebook.com/AeromexicoMX
- Official Instagram: www.instagram.com/aeromexico
Services & Amenities Offered at Aeromexico Airlines La Aurora International Airport Terminal
The following services & amenities can be availed on request at office of Aeromexico Airlines terminal at La Aurora International Airport:
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wifi
- Aeromexico Rewards
- SkyTeam
List of Every Aeromexico Airlines Terminal Globally
Booking Aeromexico Airlines Tickets at La Aurora International Airport Terminal
Contact the Aeromexico Airlines La Aurora International Airport terminal office to make flight reservations; the airline’s agents are trained and equipped to offer itinerary solutions.
Alternatively, travelers can also easily book flight tickets through the Aeromexico mobile app and website.
Manage Booking at La Aurora International Airport Terminal
The “My Trips” section accessible on the airline’s website and mobile app provides passengers easy access to their bookings wherein they can make changes if needed or / and add flight related amenities / services to their itineraries.
The airline representatives at the office of Aeromexico Airlines terminal at GUA can also be requested for help in managing bookings.
Aeromexico Airlines Cancellation / Refund
A 24 hours free cancellation policy is set in place by the airline, where passengers can qualify for a complete refund if:
- Flight booking is canceled within 24 hours from the time of booking.
- Date of flight departure is 1 week or more away from the date of booking.
- Is not a Basic Fare type reservation.
- Ticket not purchased with Premier Points.
The Aeromexico Airlines La Aurora International Airport terminal office only accepts requests for cancellations / refunds of tickets directly purchased from the airline’s official channels.
Check-in at Aeromexico Airlines La Aurora International Airport Terminal
Passengers can choose to check-in for their flights either in person at the Aeromexico Airlines terminal at GUA Airport; the check-in at the airport counter closes 1 hour before flight departure.
Alternatively, the option for mobile / web / online check-in is also available through the airline’s mobile app and website; passengers can check-in from 24 hours before flight departure for domestic flights and 48 hours before flight departure before flight departure.
For more assistance regarding check-in, contact the airline office.
Aeromexico Airlines Flight Status
Passengers who want to track the flight status of a flight, can check it on the airline’s website https://aeromexico.com/en-us/flight-status or mobile app or even contact personnel at the office of Aeromexico Airlines La Aurora International Airport terminal.
Aeromexico Airlines Lost / Delayed / Damaged Baggage at La Aurora International Airport Terminal
When faced with problems of damaged / lost / delayed luggage, passengers must immediately notify an airline representative at the destination airport and file an incident report.
The office of Aeromexico Airlines terminal at GUA Airport can be contacted for more assistance or / and information.
Traveling with Pets on Aeromexico Airlines at La Aurora International Airport
The airline offers pet travel service for dogs, cats and birds; the service is subject to the airline’s pet policy and conditional to the laws governing the transport of live animals at the destination and airport of departure.
The fare varies depending on the route and size / weight of the animal and carrier combined; pet(s) / animal companion(s) can be transported in the passengers cabin or in the aircraft hold.
Contact the Aeromexico Airlines La Aurora International Airport terminal office for more details
Inflight Wi-Fi by Aeromexico Airlines
Passengers can keep themselves entertained through the duration of their flight with the option to stream videos or / and browse the internet; the airline offers Wi-Fi / internet services across most of the aircrafts of their fleet.
More information about inflight wifi / internet can be requested at the office of Aeromexico Airlines terminal at GUA.
Aeromexico Airlines Airport Lounge
The airline operated Salon Premier Lounges only in Mexico City, Guadalajara, Torreon, Chihuahua and Monterrey.
As a SkyTeam member airline, it offers its passengers the benefit of accessing and using multiple SkyTeam member airline lounges at various airports all over the world.
For more information check the SkyTeam website or contact the Aeromexico Airlines GUA terminal office.
Car Rental Service at La Aurora International Airport
The airport has set in place an arrangement for travelers seeking car rental services on arrival at La Aurora International Airport; check the airport’s official website for details or request the assistance of the airport staff.
Frequently Asked Questions:
Aeromexico Airlines flight operations are managed from Terminal 1 at La Aurora International Airport.
Call +50223215000 to speak with an Aeromexico Airlines representative.
Yes! The airline offers pet travel service.
Yes! Wifi / internet connectivity is available on almost all aircrafts of the Aeromexico Airlines fleet.
Aeromexico Airlines flights arrive at Terminal 1 in La Aurora International Airport.
Aeromexico Airlines uses Terminal 1 at La Aurora International Airport for its flight departures.